Privacy & Document Handling
Your CV can contain highly personal information. Nuvetriq only asks for information reasonably needed to complete your order and takes steps to keep your information private, restricted and protected.
Information we may collect
For a CV Revamp order, Nuvetriq may collect your name, contact details, city or area, target role, employment history, education, skills, photograph, current CV and supporting documents such as certificates, diplomas or reference letters. Payment confirmation, order details and customer communications may also be retained where necessary.
We minimise the information we collect
For location, we normally ask only for your city or area rather than a full residential address. Please provide only the information that is reasonably relevant to your CV and avoid unnecessary sensitive information.
Why we use your information
Your information is used to prepare and securely stage your order for checkout, process and confirm payment, prepare and deliver the CV after payment, respond to revision requests, provide customer support, protect the service from misuse and maintain necessary business records.
We do not sell your personal information, and we do not use your private CV documents for unrelated public marketing.
Your files are not made publicly available
Uploaded CVs, photographs and supporting documents are treated as private working files. They are kept in restricted, access-controlled storage and are not intentionally placed in publicly accessible folders, public file indexes or open download locations.
Nuvetriq will not publish, post, publicly share or place your CV, photograph, certificates or supporting documents in a public portfolio, advertisement, website example or social-media post without your separate permission.
How we protect your information
- Payment is completed through a hosted payment provider so Nuvetriq does not ask you to enter full card details directly into the CV website.
- Document access is limited to people and approved service providers who need access to complete or operate the service.
- Website connections should be protected using HTTPS and appropriate technical security controls.
- Uploaded documents are kept in protected storage rather than intentionally public storage.
- Accounts used to administer the website and documents should use strong passwords and multi-factor authentication where available.
- Nuvetriq will review security and access practices as the service develops.
How long we keep your CV documents
Detailed working CV information, uploaded CVs, photographs and supporting documents are retained only for the period reasonably needed to complete the order and allow the customer to use the free revision period.
For paid orders, unless there is a lawful reason to retain them longer, Nuvetriq schedules this detailed working CV information and these working files for deletion from active working storage within 30 days after the 7-day revision period has ended.
If you prepare an order and are redirected to payment but do not complete payment, the unpaid order is not processed. Information and files temporarily staged for that unpaid checkout are scheduled for deletion from active pending-order storage within 7 days.
Basic order, payment, invoice, accounting, security or dispute-related records may be retained for longer where reasonably necessary or legally required. If a secure hosting or backup provider keeps temporary system backups, a deleted working file may remain in a protected backup for a limited period until the backup is automatically replaced or expires.
Third-party service providers
Nuvetriq may use reputable providers for hosting, protected file storage, email, payment processing and website security. These providers may process information only to the extent needed to provide their service to Nuvetriq. Nuvetriq aims to choose providers with appropriate privacy and security measures.
What you should not upload
Please send only information needed for your CV. Unless specifically requested for a legitimate reason, do not upload passwords, PINs, bank-card details, banking login information, bank statements, medical records or unrelated identity documents.
Accuracy and information about other people
Please provide accurate information and only submit documents or personal details that you are authorised to share. If a reference letter, certificate or other attachment contains another person's details, please make sure you have permission or another lawful basis to provide it for the CV service.
Your privacy choices
You can contact Nuvetriq to ask what personal information is held for your order, request correction of inaccurate information, or request deletion where applicable and legally permitted. You may also ask us not to retain optional material once the service is complete.
Security incidents
If Nuvetriq becomes aware that personal information may have been accessed or acquired by an unauthorised person, we will assess the incident, take reasonable steps to limit further exposure and follow applicable notification requirements.
Contact about privacy
Privacy contact
Email: nuvetriq@gmail.com
Phone: 065 185 2407