Terms & Service Conditions

NUVETRIQ · South African private company · Registration number 2026/682977/07

Starting prices marked “From” are guides, not fixed quotations. Final pricing depends on the scope, size, complexity and requirements of the project. Custom work begins only after the relevant scope and price have been agreed.

1. NUVETRIQ services

NUVETRIQ offers practical digital and business services including professional CV creation, logo design, catalogue creation and updates, business and EMS systems, basic business plans, data analytics and reporting, website design and redesign, AI-powered websites and business AI assistants, professional reconciliations, photography and image editing.

2. Starting prices and quotations

Prices displayed as “From R…” represent a starting point for small or straightforward work. A larger quantity of work, additional pages, features, transactions, data, revisions, integrations, photography, research or complexity may increase the final price.

Where a service requires a custom quote, NUVETRIQ will discuss the requirements before work starts. The agreed quote or written scope for that project takes priority over the general starting price shown on the website.

3. Customer information and project requirements

The customer is responsible for providing accurate information, usable source material and reasonable instructions needed for the agreed work. Delays in receiving required information, content, approvals or access may affect turnaround times.

The customer must only provide files, images, data or other material that they own, are authorised to use, or have a lawful basis to provide.

4. Changes to scope

If the requested work grows materially beyond the original scope, NUVETRIQ may pause and confirm an updated price before completing the additional work. This is especially relevant to custom systems, websites, catalogues, analytics projects and reconciliation work where the actual volume can vary significantly.

5. Starting-price examples

• Logo Design — from R100
• Catalogue Creation — from R800; small catalogue updates — from R150
• Business & EMS Systems — from R500
• Basic Business Plans — from R1,000
• Data Analytics & Reporting — from R200
• Website Design, Redesign & Creation — from R800
• Website Hosting & Basic Management — from R150 per month where agreed
• AI-Powered Websites & Business AI Assistants — custom quote
• Professional Reconciliations — from R200
• Photography & Image Editing — quoted according to the shoot/editing requirements

6. Website hosting and ongoing support

Where hosting or ongoing website management is agreed, the exact inclusions will be confirmed for that website. A monthly hosting/management fee does not automatically include unlimited redesigns, unlimited content changes or major new functionality unless specifically agreed.

7. Professional CV service — fixed price

The Professional CV Creation service is R250 once-off. It can be used to improve an existing CV or create one from scratch from the information supplied by the customer. Payment is the final step of the online order flow and the order becomes active only after successful payment is confirmed.

8. CV turnaround and revisions

The normal estimated CV turnaround is within 3–4 business days after successful payment and once NUVETRIQ has everything reasonably needed to complete the CV. Business days exclude weekends and South African public holidays.

Reasonable revision requests are free when submitted within 7 calendar days from delivery. A substantially new CV, a different person's CV, major new career information supplied after completion, a completely new design direction or work requested after the revision period may be quoted separately.

9. CV accuracy and use

NUVETRIQ may improve wording, grammar, structure and presentation but will not knowingly invent qualifications, employment, achievements or credentials. The customer remains responsible for reviewing factual details before using the CV.

NUVETRIQ cannot guarantee interviews, job offers, salary outcomes or acceptance by a specific employer or recruitment system.

10. CV document handling

Uploaded CVs, photographs and supporting documents are treated as private working files. For paid CV orders, working CV files and detailed career information are automatically deleted from active working storage within 30 days after the 7-day revision period ends.

Unpaid checkout files are automatically deleted from active pending-order storage within 7 days. Limited order, payment, accounting, security or dispute-related records may be retained for longer where reasonably necessary.

11. Payments and cancellations

Payment arrangements depend on the service. The online CV service uses hosted Yoco checkout. Custom projects may use an agreed payment or deposit arrangement. Cancellation or refund requests depend on the work already completed and will be handled subject to the agreed scope and applicable South African consumer law.

12. Third-party services and technical limitations

NUVETRIQ may use third-party providers for hosting, file storage, email and payment processing. Websites, integrations, files and software can also be affected by third-party platform changes, internet availability, customer systems or other technical factors outside NUVETRIQ's direct control.

13. AI Assistant services and website AI

AI assistants are probabilistic software and may occasionally produce incomplete, outdated or incorrect responses. Unless specifically agreed in writing, an AI assistant is not a substitute for a qualified professional and must not be relied on for legal, tax, medical, financial or other regulated professional advice.

Capabilities depend on the approved business information, website, third-party AI provider, usage limits and any integrations included in the project scope. Advanced actions such as bookings, stock checks, order checks or CRM/system updates are included only where specifically scoped and technically supported.

AI usage, hosting and third-party API costs may form part of an ongoing support or usage arrangement where agreed. NUVETRIQ may apply reasonable rate limits and safeguards to protect the service and control unexpected usage.

14. Intellectual property

Customer-supplied information and source material remain the customer's material. Final deliverables may be used by the customer for the purpose for which they were supplied. NUVETRIQ's reusable templates, underlying code components, design systems, internal methods and general-purpose tools remain NUVETRIQ's intellectual property unless a written agreement says otherwise.

15. Privacy

The Privacy & Document Handling Notice explains how website enquiries, project information and CV working documents are handled and forms part of these service conditions.

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